Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information with complete transparency.
Last Updated: March 15, 2025
Introduction
At Talentrixa Path, we believe your privacy should never be an afterthought. As a mobile app testing and debugging service provider, we handle sensitive information about your applications and business operations. This policy explains exactly how we collect, use, protect, and manage your data - because you deserve to know.
We've written this policy in plain English because legal jargon shouldn't hide important information about your rights. If something isn't clear, just ask us.
Information We Collect
Information You Provide Directly
When you work with us, you share information to help us provide better testing services:
- Contact details (name, email, phone number, company information)
- Project specifications and requirements for testing
- App files, code samples, and technical documentation
- Payment information and billing details
- Communications about projects and feedback
Information We Collect Automatically
Our website and testing processes collect some technical information:
- Website usage data and analytics
- Device information for compatibility testing
- Log files from testing processes
- Performance metrics and debugging information
How We Use Your Information
We use your information specifically for providing mobile app testing services and maintaining our business relationship:
| Purpose | Information Used | Legal Basis |
| Providing testing services | App files, project requirements, technical specs | Contract performance |
| Communication about projects | Contact information, project details | Contract performance |
| Billing and payments | Payment details, invoicing information | Contract performance |
| Service improvement | Testing data, performance metrics | Legitimate interest |
What We Don't Do
We never sell your information to third parties. We don't use your app data for any purpose other than the testing services you've requested. Your business information stays confidential.
Data Security and Protection
Protecting your information is fundamental to our business. We implement multiple layers of security:
Technical Safeguards
- Encrypted data transmission using TLS 1.3
- Secure cloud storage with end-to-end encryption
- Regular security audits and vulnerability assessments
- Multi-factor authentication for all team access
- Isolated testing environments for each project
Operational Security
- Background checks for all team members
- Confidentiality agreements with all staff
- Limited access to client data on need-to-know basis
- Regular staff training on data protection
- Incident response procedures for security events
Data Sharing and Third Parties
We keep data sharing to an absolute minimum. Here's when and why we might share your information:
- Service Providers: Cloud hosting services (AWS), payment processors (Stripe), and communication tools (encrypted email providers)
- Legal Requirements: If required by New Zealand law or valid court orders
- Business Transfers: Only in the unlikely event of a business sale, with your prior notification
- Your Consent: Any other sharing requires your explicit permission
Our Service Provider Standards
Any third party we work with must meet our security standards. They're contractually bound to protect your data and can only use it for the specific services they provide to us.
Your Rights and Choices
You have significant control over your personal information. Here are your rights and how to exercise them:
Access and Portability
You can request a copy of all personal information we hold about you. We'll provide it in a commonly used format within 30 days. This includes project communications, testing reports, and account information.
Correction and Updates
Found something incorrect? Just let us know. We'll update your information promptly and notify any third parties if necessary.
Deletion Rights
You can request deletion of your personal information. We'll comply unless we have legal obligations to retain certain records (like financial information for tax purposes). We'll explain any limitations when you make a request.
Restriction and Objection
You can ask us to limit how we use your information or object to certain processing activities. We'll respect these requests while maintaining our ability to provide agreed services.
Data Retention and Deletion
We don't keep your information longer than necessary. Here's our retention approach:
- Project Files: Deleted 90 days after project completion, unless you request longer retention
- Communications: Kept for 2 years for support purposes, then archived or deleted
- Financial Records: Retained for 7 years to comply with New Zealand tax requirements
- Marketing Information: Until you unsubscribe or every 2 years, whichever comes first
- Website Analytics: Anonymized after 14 months
When we delete information, it's permanently removed from our active systems and backups within 30 days.
International Data Transfers
As a New Zealand-based company, your data is primarily processed within New Zealand. However, some of our cloud services may process data internationally:
- Cloud storage may use servers in Australia for redundancy
- Communication tools may route through secure international networks
- All international transfers use encryption and approved security measures
- We only use providers that meet international privacy standards
Cookies and Website Technology
Our website uses minimal tracking technology:
- Essential Cookies: Required for website functionality and security
- Analytics: Basic website usage statistics (anonymized after collection)
- No Advertising Cookies: We don't use cookies for advertising or cross-site tracking
You can disable cookies in your browser, though some website features may not work properly.
Changes to This Policy
We'll update this policy when our practices change or legal requirements evolve. Here's how we handle updates:
- Email notification for significant changes affecting your rights
- Website notice for minor clarifications
- 30 days notice before major changes take effect
- Previous versions available upon request
Questions or Concerns?
We're here to help with any privacy questions or concerns. Reach out anytime - we respond to privacy inquiries within 48 hours.
Privacy Contact: help@n-vobafone.run
Phone: +64 27 256 3928
Address: 55 London Street, Hamilton Central, Hamilton 3204, New Zealand